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Showing posts with the label business-continuity-plan

Don't update promptly

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I was reading an article about cybersecurity strategy and how some principles could be brought on table for a business to hold a stable cybersecurity posture, like having global policy with all its procedures, guidelines and baselines, maintaining a disaster recovery plan for potential cybersecurity incidents and adhering to reknown security frameworks and standards like NIST 800-53a and ISO 27001. In that article there was one principle mentioned however, that doesn't flow nice with the best practices as far as my experience has taught me, that principle is "apply update as soon as it is available... or .. update promptly.." As matter of fact, when we operate critical systems we are so cautious that when an update is available, we set a delay period to observe and inspect potential feedback, so in case a reported bug or misconfiguration was originated by the applied update we would have kept our systems safe until a secure update has been released. A well respected busi...

Experience the aftermath will makes you tougher, wiser and ready

I was in charge of managing a dedicated server running Debian 7, the server hosts multiple websites with email service, the server hosts also multiple instances of a critical web application, for a client who is running a business across different regions. That day was a very important day, as the client was expecting his own client to turn up. The client wanted to make a demo on the application and show how they manage some business processes. During that event, I got a phone call claiming client users not able to access the web application, I took the request as usual and started checking the filed issue, few seconds later I got another call about other users not able to access their mailbox, it is then I realized that a very nasty thing is happening and I'm in serious trouble.     I quickly figured out that I have made the worst mistake ever !   That day I was performing usual maintenance tasks on the server, freeing some disk space here and there. However, at some mom...